Showing posts with label Alice Roosevelt Longworth. Show all posts
Showing posts with label Alice Roosevelt Longworth. Show all posts

Thursday, July 21, 2016

'Lock her up!' unites GOP -- July 21, 2016 column


By MARSHA MERCER

Alice Roosevelt Longworth would have loved this week’s Republican National Convention.

Teddy Roosevelt’s daughter had a throw pillow in her sitting room embroidered with the line: “If you can’t say something good about someone, sit right here by me.”

Republicans in Cleveland richly rewarded viewers who wanted to hear nothing good about Hillary Clinton. She wasn’t just the wrong choice for president; she’s a criminal, they charged.

“Lock her up! Lock her up! Lock her up!” delegates at Quicken Loans Arena shouted, leaping to their feet and shaking their fists. And when New Jersey Gov. Chris Christie, a former federal prosecutor, indicted Clinton’s performance and character in his speech Tuesday night, the crowd bellowed “Guilty!” after each new charge.

Republicans will see how it feels starting Monday, when the Democratic National Convention opens in Philadelphia and attempts to turn Republican Donald J. Trump’s into Public Enemy No. 1.

Character assassination has a long, colorful history in presidential politics. A newspaper editor who supported Thomas Jefferson in the bitter election of 1800 wrote of John Adams that he had “a hideous hermaphroditical character, which has neither the force nor firmness of a man, nor the gentleness and sensibility of a woman.” 

But the sustained attacks on Clinton were a new level of mudslinging.
 
“She lied about her emails, she lied about her server, she lied about Benghazi, she lied about sniper fire – why she even lied about why her parents named her Hillary,” Senate Majority Leader Mitch McConnell declared.

The name claim stems from 1995 when the then-first lady said her mother always told her she was named for Sir Edmund Hillary, the first man to conquer Mount Everest. But Clinton was born in 1947; Sir Edmund made the climb in 1953. Her presidential campaign conceded in 2006 it was just a “sweet family story.”
 
The GOP convention also showed rare disunity among the party faithful. Ohio Gov. John Kasich, a former presidential contender, refused to attend, as did other Republican leaders. Some conservative delegates erupted in anger after party leaders stifled a rules change that would have permitted delegates to vote for candidates other than Trump.

On the convention’s first day, the chairman of the Virginia delegation and former state Attorney General Ken Cuccinelli, a Ted Cruz supporter, threw his credentials on the floor and marched out.

House Speaker Paul Ryan, who boarded the Trump train late, sounded plaintive as he tried to unify Republicans. Only with Trump and his running mate Indiana Gov. Mike Pence “do we have a chance for a better way,” he said. Hardly a ringing endorsement.

“Let the other party go on and on with its constant dividing up of people, always playing one group against the other, as if group identity were everything,” said Ryan, the GOP’s vice presidential nominee in 2012. “In America, aren’t we all supposed to be and see beyond class, see beyond ethnicity and all those other lines drawn to set us apart and lock us into groups?”

Cruz infuriated some delegates when he used his time at the podium Wednesday night not to endorse Trump but to give what sounded like his first presidential campaign speech of 2020. Delegates booed Cruz and shouted, “Trump! Trump! Trump!” as the presidential nominee walked in.

The most peculiar knock on Clinton came from former GOP presidential contender Dr. Ben Carson, who said one of Clinton’s heroes in college and the subject of her senior thesis was radical organizer Saul Alinsky. In the forward to one of his later books, Alinsky acknowledged Lucifer as the first radical organizer.

“So are we willing to elect someone as president who has as their role model somebody who acknowledges Lucifer?” Carson said. “Think about that.”

Clinton, perhaps previewing her attacks next week, insisted that Trump has nothing to offer the American people so he had to attack her. Trump’s “business model is basically fraud and abuse,” she said. “He talks about America First but his own products are made in a lot of countries that aren’t named America.”

At their convention, Republicans found one thing on which to agree: Hillary Clinton is their enemy. Democrats also agree on something: Trump is theirs.

Even before he endorsed Clinton, rival Bernie Sanders said he would work to defeat Trump. And when he finally did endorse her, Sanders said he wanted to make one thing clear: “I intend to do everything I can to make certain she is the next president.”

© 2016 Marsha Mercer. All rights reserved.

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Wednesday, November 11, 2015

Protecting consumers' right to gripe -- Nov. 12, 2015 column

By MARSHA MERCER

Alice Roosevelt Longworth, Teddy Roosevelt’s daughter, had a pillow in her upstairs sitting room embroidered with the invitation, “If you can’t say something good about someone, sit right here by me.”

Today, the Internet sits right by all of us, churning out critiques that are far more than juicy gossip. Irate consumers who once spouted off only to friends and family about haphazard customer service, shoddy products and careless workmanship now have, at their fingertips, a megaphone to the world.

Customers are empowered by the wisdom of the crowd as online reviews help us choose everything from donuts and dog walkers to dentists and vacation destinations.  

We take some reviews with a shaker of salt, knowing that some are fake, posted by unscrupulous competitors. We can ignore unsigned rants, but people who sign their reviews should have a right to air their opinions.      

Unfortunately, more and more companies and even medical professionals want to stifle complaints with gag or anti-disparagement clauses. These provisions show up in “Terms and Conditions” boilerplate and form contracts. Since most people rarely read the fine print, they don’t realize they’ve agreed not to share negative comments until they’re threatened with warnings, fees and lawsuits.  

Such intimidation should not happen, and, the old joke aside, Washington actually may be here to help.

The Federal Trade Commission in September sued marketers of a line of weight-loss products alleging that they made false claims for their products and then threatened to enforce a gag clause to stop consumers from posting negative reviews and testimonials online. 

A federal judge last month issued an injunction, stopping Roca Labs from telling customers they can’t post bad product reviews.

California last year passed a law prohibiting companies from inserting language in contracts that waives a consumer’s right to make “any statement” about goods and services. But individual lawsuits and separate state laws take time.

Congress is considering a federal law to eliminate confusion about what’s allowed where. The Consumer Review Freedom Act would ban non-disparagement claims in form contracts while still allowing companies to pursue defamation cases in court. The bills in the House and Senate have bipartisan support as well as backing from Angie’s List and Yelp.

A Senate Commerce Committee hearing Nov. 4 featured a victim of a gag clause, Jen Palmer of Utah. Her husband, John, bought a key chain and desk toy that together cost under $20 as Christmas gifts in 2008 from online retailer KlearGear.com, but the items never arrived.

After the couple couldn’t reach anyone at the company by phone, Jen Palmer wrote a negative review on RipoffReport.com. Three years later, KlearGear contacted John Palmer, insisting that his wife’s negative review be taken down or that he pay a $3,500 fine for violating a non-disparagement clause. KlearGear claimed the items were never paid for.

RipoffReport.com has a policy of not removing reviews. Plus, the Palmers said the non-disparagement clause wasn’t part of KlearGear’s fine print until well after the purchase. When Palmer did not pay the penalty, KlearGear reported an unpaid debt of $3,500 on his credit report, resulting in delays getting loans and financing for a furnace.

Unable to repair the credit score, Jen Palmer finally asked a television station in Salt Lake City for help. Public Citizen, a consumer advocacy organization, saw the story and took the case. KlearGear did not respond to the lawsuit, and a federal judge awarded the couple more than $300,000. KlearGear, however, is based in France and has not paid a penny.

A KlearGear.com spokesman said the company’s contracts are enforceable in the United States because business transactions are exempt from First Amendment rights, adding, “If a customer disagrees with any of a merchant’s policies, they are free to shop elsewhere,” the Associated Press reported.

“The only two things we wanted,” Jen Palmer told the senators, was “my husband’s credit to be cleaned, and we wanted to make sure this would never happen to anyone else.”

She’s right. Companies should not be allowed to bully or silence consumers who have suffered bad service or products. Congress should act to protect consumers’ right to gripe, especially as we rely on the Internet to help us decide what to buy and where to shop, eat and stay.

We all should be able to discover the good, the bad and the ugly before we spend our hard-earned money.

©2015 Marsha Mercer. All rights reserved.
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